People
Our employees are a family who care for one another and our members. Each is dedicated to serving the risk management needs of our members and treating them with the care they deserve.
Our employees are a family who care for one another and our members. Each is dedicated to serving the risk management needs of our members and treating them with the care they deserve.
John has been serving the risk management needs of local governments in some form or fashion since 1975. He founded NGU in 1999 after an accomplished 15-year career at Arthur J. Gallagher & Co., where he held several leadership positions and was decorated with numerous achievement awards for producing and product innovation, including a banner year in 1997 when he was honored as the #1 producer in the entire nation. Maybe this success is why some of John’s competitors have cause for concern, we’re not sure. But his customers and employees sure seem to love and respect him and that’s what’s important to him. John is responsible for creating a culture at NGU where everybody loves to work here. They really do and it’s an uncommon thing to see.
John also has a history of serving in the public sector, having been elected as mayor of Clinton, Arkansas, at the age of 21, a position he held from 1975-1978, then as councilman for the City of North Little Rock from 1985-1989. John also ran for the Arkansas state legislature in 1990. This public service gives him the unique perspective that helps him understand the public sector and government entities unlike most.
“I want each of my clients and employees to get the absolute best there is to offer and know exactly what to expect,” says John. “I want them to feel comfortable in their relationship with me and this company and know that their decision to work with NGU is the best decision they have ever made. I want them to know that I am always here when they need help. I love to see someone walk into my office or life with a look of despair and see them leave with a smile on their face, motivated to tackle the world.”
Not shy about his beliefs in the proper role of government and personal responsibility, John uses his time, influence, and resources to affect the political process at the local, state, and federal level. He regularly supports candidates and causes that share his belief in limited government and individual liberties. When John is not working, he enjoys quiet time alone for introspection and self-evaluation, which he does in many ways like riding a lawnmower or working with any piece of machinery that doesn’t talk back to him. You might also find him sitting on a backhoe digging tree stumps or bush hogging on his farm, woodworking, rebuilding an engine for a friend’s car or welding together a boat dock that he designed and built from scratch. We know it’s weird that this kind of stuff is fun and relaxing to him, but it is.
John was born and raised in Clinton, Arkansas, where his father was a state trooper, and his grandfather was a grass and cattle farmer. He gained a healthy respect for law and order from his father, but he spent most of his free time with his grandfather learning on the farm. John came to Tennessee in 1994 after the pool program he started for the state’s schools began to grow so much, he needed to be here to oversee its operations and growth. And he’s loved it here ever since.
Connect With John:
jevans@ngutn.com
p: 615.822.5454 ext. 107
f: 615.824.1980
Tom Montgomery is the Vice President of Operations at NGU Risk Management and Safety Engineering & Claims Management, where he oversees the provision of premier claims and loss control services. With a profound 42 years of insurance experience, Tom’s career is marked by a deep-seated expertise in claims, management, and client relations. His professional journey commenced as a claims adjuster, evolving through supervisory and middle management positions, where he has been instrumental in fraud detection and managing major property losses. Under his leadership, sales and marketing efforts for both new business and renewals have flourished, reflecting his comprehensive oversight and strategic acumen.
Armed with a bachelor’s degree from Middle Tennessee State University, Tom’s academic credentials are further enhanced by esteemed industry designations such as CPCU and AIC. He is fervently committed to ensuring policyholders and members receive the utmost level of service and attention, a commitment that has cemented his status as a trusted advisor and problem-solver. Renowned for his ‘get things done’ attitude, he fosters a supportive work environment that motivates his staff to excel and advance in their careers. Outside the office, Tom’s passions are as grounding as they are diverse. He cherishes time spent fishing, being with his grandchildren, traveling with his wife, and tending to his yard and small farm, embodying the balance between professional dedication and personal fulfillment.
Connect With Tom:
tmontgomery@ngutn.com
p: 615.822.5454 ext. 118
f: 615.824.1980
Jeff has been with NGU Risk Management and Safety Engineering & Claims Management since John Evans founded the companies. He was an actuary in his prior life and actually served as the actuary for the Tennessee Risk Management Trust at one point in his career. He was also a founding partner in an actuarial consulting company. Jeff joined John at NGU pretty much from day one, fulfilling the finance function for the company.
Jeff is known for speaking multiple languages, but not like Mandarin or Portuguese. No, Jeff speaks actuary, auditing, accounting, IT systems, insurance and corporate. It’s no wonder he’s so well versed; he’s been working in the insurance industry since 1984. He has a knack for plowing through numbers and data then being able to translate that into information that someone can understand and act on.
“I love the team that we have assembled here!”, says Jeff. “It is a blast to come to work every day with these great folks. I enjoy digging into the numbers and doing those unseen tasks that make it all work that drive most folks crazy.”
When he’s not working, Jeff will be found with his kids and grandkids participating in their activities and staying very active in leadership positions with his church as a deacon. He loves going to TPAC musicals as much as he enjoys singing in the church choir with his wife of 37 years where they both also play the handbells. Always trying to put his financial skills to good use, he is the treasurer at his church and can provide financial training if needed.. He even does tax-prep work during tax season at a tax office owned by friends at church to stay current with tax laws.
A Tennessee native, Jeff grew up in nearby Gallatin. With the exception of three years spent in Texas, he has spent his life in Middle Tennessee, including his college years spent at MTSU in Murfreesboro.
Connect With Jeff:
jmathis@ngutn.com
p: 615.822.5454 ext. 108
f: 615.824.1980
Chris Stites serves as the Loss Control Supervisor & Safety Engineer with an extensive background in both safety engineering and leadership roles in manufacturing. A proud native of Hopkinsville, Kentucky, Chris is a dedicated professional who aligns his work ethic with his deep-rooted faith. He takes his role as a father to two sons seriously, striving to embody the virtues of a good parent and friend, with a commitment to aiding others whenever possible.
With a degree from Murray State University and a professional journey that includes seven years in manufacturing, Chris has developed an expansive skill set. His previous roles as an EHS Manager and Shift Supervisor at a Fortune 500 company have equipped him with valuable industry insights. His expertise extends through his tenure as a night shift superintendent and plant manager at a cabinet manufacturing firm, where he also applied lean manufacturing principles and Six Sigma methodology. Chris’s 17-year career with Safety Engineering Consultants has been marked by his rise to team lead for safety grants and his recognized prowess as a professional speaker. His membership in the American Society of Safety Engineers and the National Safety Council further reflects his dedication to the field.
Away from his professional responsibilities, Chris is a hands-on problem solver with a passion for automotive bodywork and general repair projects. His knack for troubleshooting and fixing the unfixable not only amazes those around him but also parallels the analytical skills required for his role in safety engineering. Chris’s multifaceted expertise and personal interests blend seamlessly to make him a valued member of his team and a respected figure in the safety community.
Connect With Chris:
cstites@ngutn.com
p: (615) 826-4274 ext. 111
f: 615-826-6378
As a Senior Claims Adjuster at Safety Engineering & Claims Management, Kathy Kinard expertly manages complex, litigated loss-time cases. Bringing over 25 years of experience in the workers’ compensation industry, with an impressive 18-year tenure at her current company, Kathy skillfully negotiates settlements, participates in mediations, and handles court approvals, showcasing her deep expertise and commitment.
Kathy is professionally equipped with a Workers Compensation adjuster certification and a Kentucky license, ensuring her expertise is both recognized and highly relevant in her field. Her passion for her role is driven by a commitment to doing what is right: aiding injured workers in navigating the workers’ compensation system and assisting them in their journey back to the workplace. This dedication highlights her commitment to ethical practices and the welfare of the individuals she assists.
Outside the office, Kathy enjoys spending precious moments with her family and grandchildren, Payton, Wyatt, and Will. She relishes relaxing at the beach, unwinding by the pool on weekends, and experiencing the thrill of a Kansas City Chiefs game. This blend of profound professional experience, a strong sense of ethics, and a love for family and leisure activities portrays Kathy as a dedicated, compassionate, and well-rounded member of her team.
Connect With Kathy:
kkinard@sectn.com
p: (615) 826-4274 ext. 117
f: 615.826.6378
Connect With Laura:
lhuff@sectn.com
p: 615.826.4274 ext. 114
f: 615.826.6378
Jordan Lanius serves as a Litigation Specialist with Safety Engineering & Claims Management, where she focuses on resolving complex claims through strategic coordination and strong communication. As an advanced litigation adjuster, Jordan manages the relationships between clients, defense counsel, and opposing counsel to guide claims toward fair and appropriate resolutions while maintaining trust and transparency throughout the process.
Jordan brings a well-rounded and unique perspective to claims handling, having built her career entirely within the claims space while gaining experience on both sides of litigation. Her background includes non-standard and standard personal auto claims, bodily injury claims (both pro-se and attorney represented), commercial auto litigation, and government entity claims. A pivotal experience working as a paralegal in a plaintiff’s law firm provided valuable insight into opposing strategies, strengthening her ability to anticipate challenges and drive effective outcomes.
Known for her proactive and hands-on approach, Jordan is often relied upon to step into complex claims, support, and mentor colleagues, and move matters efficiently toward resolution. Her areas of expertise include coverage investigations, negotiations, and litigation management, with a strong emphasis on communication as the foundation for successful outcomes. By keeping all parties informed and engaged, she helps foster relationships built on trust, confidence, and clarity.
Jordan earned her bachelor’s degree in political science/Pre-Law from Middle Tennessee State University and her Master’s Degree of Legal Studies from Washington University School of Law in St. Louis. Her educational background, combined with real-world experience, fuels her continued passion for learning and navigating the complexities of litigation.
Colleagues and clients describe Jordan as hardworking, driven, and determined, with a strong sense of accountability and organization. She is motivated by solving complex problems, thinking creatively, and continually improving both individual performance and overall claim outcomes.
Outside of work, Jordan enjoys spending quality, screen-free time with her family. She stays active through sports and fitness, enjoys time with her two dogs, and brings a competitive spirit to everything she does, both personally and professionally.
Connect With Jordan:
jlanius@sectn.com
p: 615.826.4274
f: 615.826.6378
Mark Bilyeu brings over 16 years of invaluable experience to his role as a Loss Control-Public Relations-Safety Education Trainer at Safety Engineering & Claims Management. His dedication to the field is exemplified by his significant achievement of training over 50,000 school and county employees in safety and insurance-related matters. His commitment extends beyond the classroom; Mark has journeyed over 700,000 miles across Tennessee roads, ensuring that clients’ safety and insurance needs are met with the utmost care and expertise.
With a robust foundation in education, safety, and public speaking, coupled with his licensure in Property/Casualty insurance since 2012, Mark has been instrumental in fostering SEC’s relationship with diverse communities across Tennessee. He values the art of face-to-face interaction, a skill he believes is crucial yet increasingly rare in today’s digital world. Outside of his professional realm, Mark is deeply devoted to his family, taking pride in his role as a father to two bright daughters and as a husband to his supportive wife of 26 years. An outdoors enthusiast, he relishes hunting, fishing, and weightlifting. Mark looks forward to a future of tranquility on his farm, where he dreams of enjoying his retirement while watching his grandchildren grow. His blend of professional acumen and personal interests paints the picture of a man deeply rooted in his commitments to his work, family, and lifelong passions.
Connect With Mark:
mbilyeu@sectn.com
p: 615.826.4274 ext. 119
f: 615.826.6378
Colin Horwood joined Safety Engineering Consultants (SEC) as a Safety Engineer on January 12, 2026. He brings extensive experience in safety and health, most recently serving as Lead Safety Consultant with a focus on Hazardous Materials Response.
Colin is eager to collaborate with diverse groups within the Trust and to understand how best to meet members’ needs. His fresh perspective, collaborative approach, and commitment to safety strengthen an already capable team.
Recognized for his inclusive leadership style, Colin values teamwork and ensures every voice is heard. He takes pride in fostering a culture where collaboration is natural and productive.
Outside of work, Colin enjoys the outdoors—hunting, camping, mountain biking, and working on his family farm. His weekends often start early with coffee before heading into the woods or tackling farm projects. An avid podcast listener and animal lover, he frequently brings his dog along on adventures.
A former captain of the men’s rowing team at Murray State University, Colin exemplifies discipline, leadership, and focus. This year, he plans to pursue his insurance license while continuing to refine his skills and stay organized.
Colin looks forward to building strong relationships with colleagues and clients and is excited to contribute to SEC’s mission.
Connect With Colin:
chorwood@sectn.com
p: 629-307-3490
f: 615.824.1980
Rachel Dawson recently joined Safety Engineering and Claims Management as a Workers Compensation Claims Assistant, bringing with her a strong background in customer service and a passion for helping others. Though she has only been with the organization a short time, Rachel is already making an impact by facilitating the claims process, managing documentation, handling correspondence, and providing technical and clerical support to ensure efficiency and accuracy.
Her career experience in fast-paced customer service roles, including time as a supervisor-in-training handling escalated calls, prepared her well for this position. Rachel prides herself on the ability to stay calm under pressure, de-escalate difficult situations, and find solutions that work for all parties involved.
Born and raised in Middle Tennessee, Rachel spent a decade living across the country before moving back home five years ago. She and her nine-year-old daughter, Delilah, now enjoy life together in the area along with their two cats, Izzy and Gio.
Outside of work, Rachel enjoys video games, thrifting, and her new hobby of furniture flipping. She is motivated by being part of a team that shares a common goal, finding reward in the fact that her work helps not just her colleagues but also the members the organization serves.
Rachel wants members and coworkers alike to know:
“I’m a team player with a drive for knowledge, and I hope to gain the skills necessary to make everyone’s jobs easier while supporting them any way I can.”
Connect with Rachel:
rdawson@sectn.com
p: 615-826-4274 ext: 133
f: 615-826-6378
Joan Peace serves as an essential support member at Next Generation Underwriters and Safety Engineering, assisting work comp claim representatives with their daily activities. With a dedicated tenure as a receptionist for 21 years, Joan has been the cheerful and welcoming first point of contact, both in person and over the phone. Her commitment to ensuring a positive and efficient experience for everyone, coupled with her unwavering team spirit, has been a cornerstone of her role. Her journey in the company saw her transition from handling general office responsibilities and supporting various projects to focusing entirely on the work comp segment, where she now manages tasks such as bill payments and filing.
Joan’s educational background includes a degree from Knoxville Business College, and her career path has been diverse, encompassing roles as a legal secretary, bookkeeper, and school secretary. Additionally, she has played a significant role in various capacities at her church, where her husband is a pastor. This varied experience has equipped her with a broad skill set that she brings to her current role.
Passionate about her work, Joan believes strongly in the value and necessity of the services provided by her company, ensuring that clients’ needs are met with utmost care and professionalism. Outside of work, she is actively involved with her family, friends, and church community, dedicating her time to these cherished aspects of her life. Joan’s blend of professional dedication, diverse skills, and community involvement makes her a valuable asset to her team and an inspiring figure in her wider community.
Connect With Joan:
jpeace@ngutn.com
p: 615.822.5454 ext. 101
f: 615.826.6378
Jennifer Leigh Mancuso, known to most as Jen, was born in Fort Smith, Arkansas, on August 20, 1992, and was raised in Lebanon, Tennessee. Her upbringing helped shape the qualities that define her today: reliability, organization, and the ability to remain calm under pressure.
Jen earned a degree in Business Administration from the University of Arkansas–Fort Smith. Her strong work ethic began early when she started working at Dairy Freeze at age 16. Over the course of eight years, she developed valuable customer service skills, learned how to navigate challenging situations with professionalism, and gained an appreciation for responsibility and accountability at a young age.
Drawing from life experiences that required resilience and determination, Jen was naturally drawn to career paths where dependability, organization, and steady leadership are essential. She takes pride in being someone others can count on and strives to create a positive, stable environment wherever she works.
Outside of her professional life, Jen enjoys making the most of summer days spent poolside with her nephews and friends. She loves grilling, sharing laughs, and creating lasting memories with the people she cares about most.
Those who know Jen best describe her as funny, reliable, genuine, and often “the responsible one” in the group. She is currently focused on continued professional growth, strengthening her skills, and contributing meaningfully to a positive workplace culture while adding value to her team and organization.
Connect With Jennifer:
jmancuso@sectn.com
p: 615.822.5454 ext. 816
f: 615.824.1980
STOP: Claims will only be accepted if submitted by members. All others are deleted.